Citigroup to exit India along with 12 other global consumer banking markets

Citigroup on Thursday announced that it will exit 13 international consumer banking markets including India, shifting its focus to wealth management and away from retail banking in places where it is small.

Citigroup will focus its global consumer banking business on four markets: Singapore, Hong Kong, London and the United Arab Emirates. But Citigroup will depart China, India and 11 other retail markets, where “we don’t have the scale we need to compete,” said Citi Chief Executive Jane Fraser.

Fraser, who moved into the CEO role in March, described the pivot as part of an effort to “double down” on wealth management, where the growth opportunities are better. Most of the markets being exited are in Asia, where Citigroup’s global consumer banking business at the end of 2020 had $6.5 billion in revenues, 224 retail branches and $123.9 billion in deposits.

The move came as Citigroup reported first-quarter profits of $7.9 billion, more than three times the level in the year-ago period. Revenues fell seven percent to $19.3 billion.